★ WHY KHT Air Cargo?

KHTA offers some of the best employee perks, opportunities for career growth, work that positively impacts the human race and innovative culture. Working for a leading GSA company in Vietnam and in the developed air cargo industry, friendly and dynamic working environment, good chance to learn knowledge in aviation, many challenges but also many deserved achievements.

★ JOB DESCRIPTION

- Sales activities (both indoor/outdoor) to cargo agents to fulfill capacity of flights.
- Approach potential customers, maintain good relationship with regular accounts, accomplish Sales strategy based on guideline & discussion with Manager.
- Working on proper Pricing scheme to ensure Revenue & Profit which company/manager require.
- Dig out information in market: market rates, competitor’s rates, competitor activities, get feedback from customers on pricing & market situation.
- Input data of shipments (CW, GW, Selling rates) on CMS & submit to Manager on time.
- Submit weekly, monthly Sales report to Manager.
- Update Sales Reports & submit to finance team with copy to Manager.
- Handle Booking reservation on system.
- Sending booking confirmation & rate confirmation to customers.
- Tracing/tracking shipments & update to customers.
- Handle claim process for customers & submit claim on system/to principal.
- Solving irregularity (offload, missing, damage, no-show, changing information.
- Compliance to ensure cargo bookings are in line with regulation, policy of principals & manager.
- Monitor outstanding debt with customers to ensure payments for company on time.
- Coordinate closely with finance team & pushing outstanding debt based on credit term company’s policy.
- Coordinating with agents to ensure shipments are checked in warehouse in “ready for carriage” condition.
- Arrange Cargo Loading Plan for flights and coordinate with Operation team based on guideline of Manager.
- Check dimensions, get confirmation from customers on dims, send draft AWB & issue MAWB, send scan of AWB to agents, document pouch to warehouse, send pre-alert to HQD & gateways, daily load, coordinate with CS & OPS team to send loading plan to warehouse.
- Coordination with GHA for inbound & outbound cargo.
- Take care and build-up good relationships with customers, cargo agents
- Receive and handle all requests of customers
- Follow up the shipment, tracing and update status of shipments from shipment’s acceptance to arrival
- Support accountant for summarization shipments’ data, update tonnage on Cargo sales report weekly and monthly
- Other duties to be assigned in specific situation.
- Channel of report: directly to Manager

★ KNOWLEDGE AND SKILL ESSENTIAL

Qualification: Bachelor Degree of Foreign Economics or related aviation field
Experience & Knowledge: At least two years of forwarder or air cargo job
Have good Knowledge of air cargo industry, cargo market
Can do the tariff, booking system, good communicate with customers
Able to write the quotation, email in English
Can work OT & flexible in working time
Can work hard at every situation
Have knowledge about cargo market, cargo agents
Can write email in English, good English speaking
English communication in 4 skills
Soft skill required: Flexible, Mature, Aggressive, Hard working, Supportive, Teamwork, Good communication, Good cooperation, Good compliance, Strong at explanation, Problem solving skill, Confident, Faithful.
Technology: MS Word, excel, power points, outlook, internet, email, booking system.
Language: Fluent in Vietnamese, Good in English (writing, speaking and listening)
Special requirement:

Can handle many tasks at the same time
Complete unscheduled deadline
Skillful communication with airlines and customers

★ LOCATION OF WORK

The working location is mostly around Tan Son Nhat airport and near cargo terminal

★ MINIMUM PERFORMANCE STANDARDS

- - - Report regularly & directly to Cargo Manager.
    - Make mistakes in OPS skills less than 10% of monthly.
    - Right person to do the right job
    - Good communication and coordination with co-workers and Manager